Administrative Assistant - Children's Services Act (Chesterfield-Colonial Heights)

Hiring Range: $48,447 to $56,926

Full Time or Part Time: Full Time

Additional Detail

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Minimum Qualifications

WHO WE ARE:
The Department of Social Services is an organization dedicated to serving the community. Our mission is to provide advocacy and excellent services that encourage self-sufficiency; preserve and restore families; and protect the well-being of children, senior citizens, and people with disabilities. We have a culture that is invested in making a meaningful difference by providing quality customer service, recruiting a strong workforce, incorporating efficient business practices, and partnering with our community. Looking for a career in an organization that makes a positive impact in the community? This position is a viable support to the Chesterfield/Colonial Heights Department of Social Services to help provide quality customer services to internal and external customers. The department is seeking a dedicated team player who wants to be part of a culture of high performers who strive to make contributions to those in need.

HERE'S WHAT YOU NEED:
High school diploma or GED; five years of experience in increasingly responsible administrative support work, including clerical and/or direct customer service; or equivalent combination of training and experience. Extensive knowledge of office management, general clerical practices, and procedures. Highly proficient in use of computer and software programs such as Microsoft Word, SharePoint, Excel. Ability to input, process and maintain data in electronic client case management system. Ability to communicate effectively, both orally and in writing; to establish and maintain effective relationships with diverse individuals; to work independently and make decisions. Ability to exercise good judgement, tactfulness, diplomacy and maintain confidentiality as this position has access to critical and sensitive information. Possess exceptional interpersonal, customer service, and organizational skills. Ability to maintain constant flexibility and work under pressure.

Current valid driver's license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date.Pre-employment drug testing, FBI criminal background check and education/degree verification required.

WHAT YOU DO AND HOW YOU DO IT:
The Chesterfield-Colonial Heights Department of Social Services is seeking an experienced Administrative Assistant who will be responsible for providing support services to the Children Services Act (CSA) office. This position develops, process, and provides oversight of the program's purchase orders for private vendors; extract, review, analyze statistical, financial, and special reports; and provide overall administrative support for the program.

This position's responsibilities include:

• Effective communication with various teams to meet administrative functions
• Accurate and detailed oriented work to develop and process high volume of purchase orders and invoices with multiple service codes.
• Knowledge of program requirements to enforce program compliance with vendors.
• Knowledge of Medicaid eligible services and other third-party insurance eligible services.
• Maintaining and managing electronic client case files.
• Develop and utilize spread sheets for data tracking and program reporting
• Data entry into electronic client case management system.
• Perform other work as required.

WHAT'S IN IT FOR YOU?
If you are passionate about making a difference in the community, join our team. We offer a competitive compensation and benefit package, including the Virginia Retirement System defined benefit plan. We work hard to achieve our mission, but we also value work-life balance through paid-time off and flexible work schedules. We support professional development through career development plans, tuition reimbursement program, our award-winning learning and development programs, and opportunities for advancement within the organization. Employees of Social Services are assigned to Emergency Shelter Teams and reporting to an activated community shelter for duty is part of the job's requirements.

This position is part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.

REALISTIC JOB PREVIEW:
Sure, somedays may seem overwhelming and frustrating in a fast-paced environment with many people and programs to support. At times, it may even feel like a thankless job because of high demands and the critical nature of the work we do. However, this position is essential to the agency and the well-being of the community to maintain a standard of excellent customer services provided to those in need.

If you want to share creativity and leadership skills to build on quality improvement efforts; if being part of an organization that has a direct and positive impact on people's lives and the community interests you; and if you want to be part of a solution focused team for organizational performance and growth, then this is the position for you.

Shift

Monday - Friday; 8:30 a.m. - 5:00 p.m.

***IMPORTANT - DO NOT CLICK ON "APPLY NOW" BUTTON***

PLEASE NOTE THAT ANY APPLICATIONS RECIEVED THROUGH THIS WEBSITE WILL NOT BE CONSIDERED.

TO APPLY, PLEASE VISIT: Administrative Assistant - Children's Services Act | Job Details tab | Career Pages (governmentjobs.com)