Billing Support Analyst

Our large life insurance client is hiring for a billing support analyst to join their team. They will be responsible for responding to various policyholder billing inquiries. This includes daily systems transactions to update policyholder coverage or demographic data, as well as, the research, resolution, and response to policyholder billing concerns such as statement clarification or simple to complex billing discrepancies. They will be dealing with employee level changes for their in force policy holders. This is a very analytical position, and a strong candidate will be someone who is comfortable working in a high volume environment.

This is a HYBRID position. Required to be in office 3 days a week (Tues & Wed mandatory, chose 3rd day), WFH 2 days

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Excel skills (basic knowledge of pivot tables/vlookups/data sorts)
2+ years of experience working with Insurance / Billing processing
High volume billing experience

Nice to Have Skills & Experience

Detail oriented
Organized & analytical
Employee Benefit Experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.