Clerical Associate - L III (Provisional)

Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various locations.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

12:00 A.M - 8:00 A.M

Job Description

PURPOSE OF POSITION:

Purpose is to service our patients by completing registrations, answering phones and ensuring the inpatient units are operational at all times.

AREAS OF RESPONSIBILITIES:

Maternal Child Health Inpatient Care Unit

SUMMARY OF DUTIES AND RESPONSIBILITIES

Register all patients in EPIC by completing all demographics, general consent, HIPAA and Privacy notice, scan and enter insurance information
Print labels for each patient, prepare and assemble new charts and label with patient identification information on each sheet/document
Admit patients (adults and newborns) via EPIC
Using patient identifiers, provide excellent patient experience services
Check for receipt/completion of requisitioned items and report request to Supervisor.
Monitor and regularly replenish inventory of administrative supplies ( i.e. stationary ) on unit: Maternal Child Health
Organize and maintain supplies inventory in an orderly manner.
Ensure all current consent forms are available
Discard all outdated forms.
Report prospective shortage of supplies to Head/Charge Nurse and Supervisor/Service Line Administrator.
Answer telephone in a timely and professional manner, by stating your name, unit and how you can assist
Accurately record and communicate messages.
Locate doctors and nurses as needed. Process and delivery fetal monitor strips to Medical Records, and complete listing of all fetal monitors delivered to Medical Records
Schedule follow-up appointments in EPIC Scheduling for discharged patients.
Track or log unit activity in psychiatry Inpatient Database for Unit Activity log.
Enter broken equipment or machines in Problem Log for repairs, online work order requests.
Discharge patients in EPIC
Greet and direct patients and visitors in accordance with unit security policies/procedures.
Monitor and enable visitors' entry/exit to or from unit and location of patients.

Minimum Qualifications
1. A four-year High School Diploma or its educational equivalent and one year of
satisfactory clerical experience.

Skills Requirement:
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per
minute.

Department Preferences

Language competencies / Bilingual preferred

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs