Clerical Associate - Level IV

NYC Health + Hospitals/North Central Bronx (NCB) is a member facility of the New York City Health + Hospitals system, one of eleven acute care facilities within the City of New York. A 215-bed community hospital, NCBH specializes in women's and children's services. It also provides Behavioral Health acute and ambulatory care. Its busy outpatient department has led the way in community-based care delivered in a compassionate and culturally-appropriate manner. It's Labor and Delivery service safely brings more than 1,000 babies into the world each year. NCBH is committed to providing safe, high-quality medical care for any and all in need.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Check us out online:

www.nychealthandhospitals.org

careers.nychhc.org

Docs4nyc.org

Work Shifts

7:00 A.M - 3:30 P.M
8:00 A.M - 4:00 P.M
8:30 A.M - 4:30 P.M
9:00 A.M - 5:00 P.M
10:00 A.M - 6:00 P.M

Job Description

Purpose of Position:

This class of positions encompasses clerical related office activities utilizing manual and automated office systems; duties may include supervision of employees performing routine tasks appropriate to each Assignment Level. There are three Assignment Levels within this class of positions. The following are typical assignments within this class of positions. All personnel perform related work.

Assignment Level IV:

Under supervision, with latitude for independent judgment, performs one or more of the following:

Examples of Typical Tasks:
1. Supervises personnel performing data processing functions in the areas of data entry, data control/coding, production control.
2. Under the direction of the unit head, assists in supervising personnel performing responsible clerical and related activities by processing, recording, financial counseling, checking, and maintaining records, furnishing information, and preparing reports.

Assignment Level Iva (In New York City Health + Hospitals only)

Under supervision, in addition to performing the duties of the lower Assignment Levels at a higher level, also performs one or more of the following:
1. Supervises the activities of a section where clerical support staff are performing routine and responsible clerical tasks in a line operation area. Supervisory activities include, but are not limited to, assigning work, scheduling clerical support staff hours, reviewing work of subordinates and ensuring imposed deadlines are met.
2. Resolves difficult work flow problems associated with manual or automated clerical support systems, often in non-standard situations, by adjusting work procedures and methods.

Minimum Qualifications

Qualification Requirements:
1. A high school diploma or its educational equivalent; and
2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs