Clerical Associate - L III - Provisional Appointment

Kings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to be a leading healthcare facility whose mission is to provide care to everyone regardless of their ability to pay. The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

9:00 A.M - 5:00 P.M

Job Description

PURPOSE OF POSITION
To ensure that all written and electronic correspondence received in the Department is scanned and process accordingly.

SUMMARY OF DUTIES AND RESPONSIBILITIES

• Open mail, sort, and scan documents onBase including W/C and No-Fault correspondence
• Search Epic for correct patient hospital/admission number for scanning into onBase
• Process correspondence for distribution to other departments
• Retrieve, print and sort correspondence from Receivables Edge
• Photocopying, scanning, and faxing
• Mail printed UB04 received from the Billing Department
• Answer all internal and external phone calls and route to correct Department or employee
• Separate and distribute all mail pertaining to Dental and Self Pay
• Scan and identify Workers Comp and No-Fault correspondence to Vendor
• Effectively use computer systems
• Other tasks and duties as assigned

Minimum Qualifications
1. A high school diploma or its educational equivalent; and
2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs