Human Services Program Manager

Title: Human Services Program Manager

State Role Title: Program Administration Manager III

Hiring Range: $110,000 - $120,000

Pay Band: 6

Agency: Virginia Department of Health

Location:Dept of Health

Agency Website:https://www.vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

Located in the central office Division of Immunization (DOI), supports the operations and administrative management of multiple program agency wide services that are primarily long range in focus through formal supervision of all levels of program staff. Frequent contact with private and public sector employees, citizens, officials, boards and organizations. Responsibilities also include resource management of finances, staff, facilities and equipment. Independently designs and manages operations of immunization programs within agency goals and objectives. A comprehensive knowledge of the programs and services provided as well as the ability to integrate service delivery methods to meet quality and efficiency requirements and the ability to supervise staff are necessary.

Programs and services include but are not limited to Vaccines for Children (VFC), Virginia Immunization Information System (VIIS), Perinatal Hepatitis B Prevention Program (PHBPP), vaccine-preventable disease epidemiology and immunization programs that increase education and access to vaccines in the Commonwealth.

Performance Management
Ensures successful implementation and accomplishment of project goals/objectives and smooth operations of DOI.
Provides guidance/counseling regarding activities; policies and procedures within DOI.
Oversees performance management within DOI.

Program Operations
Manages a comprehensive and diverse system of statewide immunization programs and services.
Evaluates/monitors operational and service effectiveness of multiple immunization programs.
Provides general direction and guidance; ensures effective development, planning and implementation of training and certification.
Provides daily management to support immunization programs; recruitment/ development, establishment of work standards and processes, assignment of primary responsibilities, consultation, final editorial review/approval of recommendations, evaluation of work and problem solving.
Provides daily division office and fiscal management; issues are always addressed immediately and director consulted as needed, streamlines procurement process in accordance with agency policies.
Conducts special studies and projects as assigned within DOI.

Technical Assistance & Legislation
Prepares legislative studies/data analysis; responds to requests for reports/data; prepares briefing/talking points.
Interacts with diverse constituencies on matters relating to operations of administrative/operational immunization programs, resolution of major issues and consulting on legislative issues.
Testifies before committees as requested.
Monitors legislation by attending meetings; follows processes through to determine impact.
Provides technical assistance; responds to inquiries.

Project Review
Prepares/reviews written project analyses and assessments of agreements; communicates difficult projects with supervisor.
Maintains database to track and ensure timely/accurate responses.
Establishes quality indicators and guidelines for published work produced; expectations clearly communicated.
Continuously reviews appropriateness of recommendations; ensures technically correct/supported.

Other Duties
May be required to perform other duties as assigned; may include functions in support of an emergency declaration.

Independence in decision-making and overall management/strategic planning for assigned administrative/business and program functions. General direction from supervisor. Meets/consults on unusual problems/sensitive issues

This is a restricted position, which is solely funded by the CDC VFC and 317 Cooperative Agreement. The availability of funding is scheduled for review annually. Continued employment is contingent on the continued availability of funds.

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave!

Minimum Qualifications

Knowledge & experience in administrative & business practices

Knowledge & experience in programmatic & operational controls,

Knowledge & experience in personnel management & budgetary controls

Ability to apply knowledge & skills in program evaluation, analysis & strategic planning

Skills & experience in leadership, interpersonal communications & public speaking,

Experience working with boards, committees, hospitals, local, federal & state agencies

Additional Considerations

Knowledge & experience in principles/practices that support immunization program

Demonstrate knowledge and training of Healthcare Administration, Public Health, Public Administration, Business Administration or similar focus and equivalent relevant management/supervisory experience in Public Health, Health Planning or Healthcare Administration.

Progressively responsible administrative and managerial experience in a governmental/quasi-governmental agency

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Porsha Lewis

Phone: N/A

Email: Porsha.Lewis@vdh.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.