Program Coordinator II (General Surgery Residency)

General Summary of Position

Job Summary:

MedStar Health is looking for a Program Coordinator II at MedStar Georgetown University Hospital in the GME Administration department supporting General Surgery Residency. The Program Coordinator II at a senior level, performs a variety of administrative and secretarial duties to facilitate the management of the operational and personnel activities for the department.

Primary Duties:

• First point of contact for internal and external inquiries. Establish and maintain positive working relationships with patients, visitors, and all levels of personnel, stakeholders and leadership.
• Provides administrative support for the department to include, but not limited to: calendar updates, scheduling of appointments, incoming phone calls, mail and package management, incoming and outgoing fax requests, managing and organizing hard and soft copy files.
• Typing and editing of internal, administrative and external correspondences in a timely and accurate manner
• Manage the flow of procedural orders, images and other documents that require administration and follow through on the completion of required workflow.
• Manages schedules for varied functions including, but not limited to staff, patients, students, providers, leadership
• Develops and maintains informational documents and materials for distribution to patients, customers
• May organize and coordinate special events, projects for the department, to include schedule and invitations, materials, logistics, budgeting, catering.
• Maintains and enters data into various databases and systems
• May serve as the on-site department personnel coordinator completing task such as access and security, building maintenance, IT resource coordination, equipment requisition and ordering.
• May be responsible for the running, and management and review of various reports and queries for use and distribution inside and outside of the department.

Minimum Qualifications:

• Bachelor's degree in Business or Health related field, Required.
• Minimum 5 years' of related administrative experience, Required.
• Demonstrated excellence in interpersonal, verbal and written communication skills as well as excellent writing and editing skills.
• Demonstrates sound judgement and ability to think, act and make decisions independently.
• Strong public relations, finance, operational, and organizational skills necessary.
• Excellent knowledge of word processing, computer graphics, and spreadsheet software(s).

This position has a hiring range of $58,656 - $93,246
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