Staff Manager (HCA/BHSD #57062)

$29.58 - $47.33 Hourly

$61,531 - $98,449 Annually

This position is a Pay Band 75

Posting Details

This posting will be used to conduct an ongoing recruitment and will remain open until all positions have been filled. Applicant lists may be screened more than once.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees¿ continuous growth and wellness.

Why does the job exist?

The Staff Manager will:

• Manage specialized behavioral health programs and services within the public behavioral health system of care to promote quality, enhance provider relationships, and increase access to services to consumers throughout the state;
• Provide leadership in the development of operational procedures;
• Provide budget and financial reporting;
• Oversee Program Coordinators, support their professional development and manage a limited number of programs.

How does it get done?

The Staff Manager is responsible for:

• Providing supervision and overseeing program managers;
• Providing participative leadership by interacting effectively and maintaining positive relationships with peers, employees, and customers;
• Providing supervision and oversight for program managers to support their development and ensure that their programs are executed accordingly;
• Collaborate with multiple divisions with int the Health Care Authority to include DHI, MAD, as well as the Children, Youth and Families Department (CYFD).

Who are the customers?

• Human Services Department (HSD);
• Behavioral Health Services Division (BHSD);
• Provider Agencies;
• Consumers.

Ideal Candidate

The ideal candidate has:

• Project Management experience to include agendas, task lists, and spreadsheets;
• A high degree of customer service to include technical assistance and problem solving/resolution;
• Experience in providing supervision;
• Specific behavioral health services experience;
• Contract, budget, and financial experience.

Minimum Qualification

A Bachelor's Degree in any field of study from an accredited college or university and five (5) years of professional level experience operating within parameters and guidelines directly related to the purpose of the position defined by the agency at the time of recruitment. Substitutions Apply. See Substitution Table below. A hiring agency will designate that a portion of the required experience to include supervisory and/or specialized experience. Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience 1 High School Diploma or Equivalent AND 9 years of experience 2 Associate's degree AND 7 years of experience 3 Bachelor's degree AND 5 years of experience 4 Master's degree AND 3 years of experience 5 PhD degree AND 1 year of experience
• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid Driver's License.
Employment is subject to a pre-employment criminal history background investigation and is conditional pending results.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.

Supplemental Information

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Agency Contact Information: Angela Simmons. Angela.Simmons@hca.nm.gov

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.