Position: Systems Engineer- VMware

Location: Pittsburgh, PA

Duration: Contract to hire

Job Description:

Candidate should possess skills that are aligned to the Site Reliability Engineering (SRE) principles with a focus on the discipline specific to this position. SRE is a software engineering approach to Client's SRC Operations. SRE professionals use software as a tool to manage systems, solve problems, and automate tasks. Engineers' focus specializes in improving all aspects of reliability, acting as a conduit between infrastructure and application teams on support issues and improving tools, automation, processes, and software.

Responsibilities | SRE:

• Monitor systems and infrastructure to maintain operational and performance levels
• Rotational on-call responsibilities
• Work closely with other SRC professionals/engineers when issues arise, collabo*** on troubleshooting, and provide consultation/resolution with events/incidents
• Anticipate potential problems before they become impacting and collabo*** to determine solutions
• Gather and analyse metrics from tools and system/application logs to assist in performance tuning, fault finding, and resolution
• Create sustainable systems and services through automation, processes enhancement, tools, and noise reduction
• Build automation to manage the SRC operations and eliminate/minimize manual functions and toil
• Collabo*** with Application/Infrastructure support engineers and operations teams
• Engage in post-incident reviews for improvements and determining the cause to prevent recurrence
• Document work to turn findings into repeatable actions via knowledge articles
• Mentoring and coaching junior engineers

Responsibilities | Discipline:

Virtualization Infrastructure Management:

• Administer and maintain the VMware vSphere environment, including ESXi hosts, vCenter Server, and related components.
• Perform routine tasks such as provisioning, configuring, and monitoring virtual machines (VMs) and virtual networks.
• Monitor system performance, capacity, and availability, and proactively address any issues or bottlenecks.

Storage Management:

• Manage and maintain the Pure Storage array, ensuring optimal storage performance and capacity utilization.
• Create and manage storage volumes, snapshots, and replication configurations.
• Collabo*** with the storage team to plan and implement storage solutions that align with business needs.

Server Infrastructure Management:

• Administer and maintain the Cisco UCS infrastructure, including servers, fabric interconnects, and associated components.
• Provision and configure physical and virtual servers, ensuring hardware compatibility and performance optimization.
• Monitor server health and performance, troubleshoot issues, and coordinate with other teams for problem resolution.

Technical Support:

• Provide timely and effective technical support to internal stakeholders, addressing virtualization-related issues and inquiries.
• Collabo*** with the IT support team to troubleshoot and resolve escalated incidents and service requests.
• Assist in creating and maintaining documentation, standard operating procedures (SOPs), and knowledge base articles.

System Upgrades and Patch Management:

• Plan, coordinate, and execute upgrades and patches for the virtualization infrastructure, ensuring minimal downtime and adhering to security best practices.
• Stay up to date with the latest releases and patches for VMware, Cisco UCS, and Pure Storage, evaluating their applicability and impact.

Collaboration and Teamwork:

• Collabo*** with cross-functional teams, including network, storage, and security teams, to ensure seamless integration and alignment of virtualization infrastructure.
• Participate in team meetings, knowledge-sharing sessions, and continuous improvement initiatives.
• Stay informed about industry trends and emerging technologies related to virtualization, recommending improvements, and implementing best practices.

Required Knowledge, Skills, and Abilities:

• Proven experience as a Virtualization Operator, Administrator, or similar role, supporting VMware, Cisco UCS, and Pure Storage technologies
• Strong knowledge of VMware vSphere, including ESXi, vCenter Server, and related components.
• Familiarity with Cisco UCS architecture, server provisioning, and fabric interconnects
• Experience managing Pure Storage arrays, including storage provisioning, performance optimization, and replication
• Solid understanding of networking, storage, and server concepts in virtualized environments.
• Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues
• Excellent communication and interpersonal skills, with the ability to collabo*** effectively with stakeholders at all levels
• Self-motivated and able to work independently or as part of a team, taking ownership of tasks and driving them to completion
• Relevant certifications, such as VMware Certified Professional (VCP), Cisco Certified Network Professional (CCNP), or Pure Storage Certified Architect (PCA), are a plus
• ITIL fundamentals

Education / Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• 3+ years of experience required

Indotronix is an Equal Opportunity Employer

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