Position: Web Application Support

Location: Pittsburgh, PA

Duration: Contract to hire
Job Description:

Candidate should possess skills that are aligned to the Site Reliability Engineering (SRE) principles with a focus on the discipline specific to this position. SRE is a software engineering approach to Client's SRC Operations. SRE professionals use software as a tool to manage systems, solve problems, and automate tasks. Engineers' focus specializes in improving all aspects of reliability, acting as a conduit between infrastructure and application teams on support issues and improving tools, automation, processes, and software.
Responsibilities | SRE:

• Monitor systems and infrastructure to maintain operational and performance levels
• Rotational on-call responsibilities
• Work closely with other SRC professionals/engineers when issues arise, collabo*** on troubleshooting, and provide consultation/resolution with events/incidents
• Anticipate potential problems before they become impacting and collabo*** to determine solutions
• Gather and analyse metrics from tools and system/application logs to assist in performance tuning, fault finding, and resolution
• Create sustainable systems and services through automation, processes enhancement, tools, and noise reduction
• Build automation to manage the SRC operations and eliminate/minimize manual functions and toil
• Collabo*** with Application/Infrastructure support engineers and operations teams
• Engage in post-incident reviews for improvements and determining the cause to prevent recurrence
• Document work to turn findings into repeatable actions via knowledge articles
• Mentoring and coaching junior engineers

Responsibilities | Discipline:

• Provide deployment, administration, and operational support of production, staging, test, and development environments using WebSphere Application Server
• Architect WebSphere cells, clusters, and nodes
• Automate repetitive tasks through scripts
• Configure and test production environments
• Execute functions on the WebSphere application server
• Support new application development professionals
• Monitor application server performance and respond appropriately
• Monitor systems capacity and performance, plan and execute disaster recovery procedures, and provide Tier 2 technical support
• Modify and update technical documentation, create reports, and determine project requirements

Required Knowledge, Skills, and Abilities:

• Experience with web-based applications, SOA (Services Oriented Architectures), and web application servers, e.g., WebLogic, and WebSphere
• Competency in relational database structures and SQL
• Experience with process documentation and documentation tools, e.g., Visio
• Experience with UNIX system administration and TCP / IP networking
• Experience using Java, J2EE, XML, SQL, and Shell / Perl Scripting in a UNIX environment
• Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues
• Excellent communication and interpersonal skills, with the ability to collabo*** effectively with stakeholders at all levels
• Self-motivated and able to work independently or as part of a team, taking ownership of tasks and driving them to completion
• Relevant certifications, such as VMware Certified Professional (VCP), Cisco Certified Network Professional (CCNP), or Pure Storage Certified Architect (PCA), are a plus
• ITIL fundamentals

Education / Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• 4 + years of experience required

Indotronix is an Equal Opportunity Employer

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