NYC Health + Hospitals/Bellevue is America's oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue's clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children's Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Clerical Associate 4's assigned to the Business Office and Outpatient Registration, Perform all duties related to financial counseling, registration, cashiering and supervision. Assignments are based on daily need and available coverage.

These tasks include but are not limited to:
1. Conduct patient interviews to obtain identifying information, such as demographic, biographic and Insurance status for Registration/Check-in. Information is entered accurately, into the EPIC System.
2. Educate patients on Hospital Polices and document requirements for Insurance Screening and/or NYC Cares.
3. Enroll patients into my chart and Imprivata Palms scanner.
4. Obtain signatures on registration forms including TPO, Bill of Rights, HIPPA Notice of Privacy, Health Care Proxy and General Consents.
5. Scan insurance cards, Photo ID, and other supporting documentation in EPIC
6. Assist patients in making or rescheduling appointments in EPIC
7. Perform systems checks to verify insurance coverage including ePaces for Medicaid.
8. Verify third party coverage and obtain authorizations when required.
9. Revise patient information in EPIC based on documentation provided by patients.
10. As a Certified Application Counselor (CAC), screen and enroll eligible uninsured patients for insurance coverage via NYSOH.
11. As a Certified Application Counselor, Complete and Submit Monthly CAC and Medicaid Grant reports to Manager for review.
12. Enroll our Disabled, Aged (65+), and blind uninsured patients for insurance coverage via Human Resource Administration (HRA) using AIM.
13. Accept Patient payment of cash, checks, money order, and debit/credit cards.
14. Issue payments receipts via EPIC payment function.
15. Reconcile all payments received against receipts issued and prepare daily proof of cash reconciliation report.
16. Submit Case payments, receipts and reports to Property office daily.
17. Update patient installment agreements and ensure payment amounts are accurate.
18. Supervise the activities of Clerical 2's and 3's in their work assignments. Conduct training as needed.
19. Provided coverage in other clerical/departmental areas as needed.
20. Perform other assignments as deemed necessary by the department.

Minimum Qualifications
1. A four-year high school diploma or its educational equivalent approved by a State's Department
of Education or a recognized accrediting organization; and
2. Eighteen (18) months of full-time satisfactory clerical experience

Skills Requirement:
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs