Clerical Associate - Level 4 *Provisional*

NYC Health + Hospitals/Bellevue is America's oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue's clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children's Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Job Descriptions:

The Finance Radiology Scheduler (Clerical Associate Level 4) assigned to the Advanced Imaging Unit are responsible for the following:

• Schedule upcoming Pet-scan procedures with RadNet. Contact patients to reschedule when needed,
• Fax clinical scripts to RadNet.
• Inform patients of upcoming Pet Scan appointments.
• Schedule confirmed RadNet procedures in EPIC.
• Confirm with RadNet and Radiology all Pet Scan procedures.
• Re-verify insurance the beginning of the month.
• Respond to the service emails regarding Financial Clearance status for Radiology procedures.
• Assist providers with scheduling peer-to-peer appeals with insurance companies.
• Follow-up on self-pay balances, in order to financially clear patients prior to procedure.
• Pre-register patients, update and revise demographic, and insurance information in EPIC.
• Performs all other duties as assigned by Supervisor and/or designee.

Minimum Qualifications
1. A high school diploma or its educational equivalent; and
2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs