Clerical Associate - Level III (Provisional Appointment)

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

4:00 P.M - 12:00 A.M

Job Description

Purpose:

Under supervision, with some latitude for independent judgment, performs supervisory of moderately complex clerical duties and performs the duties consistent with HHC Clerical Level III at a higher level, including but not limited to the following typical tasks.

Specific Duties and Responsibilities:
• Plans, assigns, and reviews the work of subordinates and is generally responsible for the satisfactory completion of the work performed in the department or group.
• Performs moderately difficult and responsible clerical work in maintaining and checking various kinds of work and records.
• Ensures that all appropriate procedures in death cases are carried out accurately and timely.
• Process Patients' Admissions, Transfers and Discharges.
• Accepts and releases vouchered personal property for patients as needed. (e.g., cash, keys, jewelry, telephone, credit cards, miscellaneous papers, etc.)
• Answer telephone inquiries.
• Issuing Patient Passes and Directing Visitors as needed.
• Calling Nursing Units for Doctors, Nurses, Patient Locations, and other related information.
• Demonstrates knowledge of policies and procedures.
• Attends in-services, training, and departmental meetings.
• Maintains confidentiality of patient and hospital records; uses discretion when discussing
patient and hospital matters.
• Address patients, visitors, and co-workers professionally, courteously, and respectfully.
• Answer informational requests with courtesy, accuracy, and respect for confidentiality.
• Follows corporate and hospital regulations, policies and procedures.
• Presents appropriate appearance in accordance with the HHC Code of Conduct.
• Conforms to established time and leave regulations and policies; provides proper notification for absences and tardiness.
• Performs job duties in a safe manner.
• Recognizes safety hazards and initiates appropriate action to eliminate hazards and prevent recurrences.
• Follows disaster protocols and demonstrates awareness of responsibility during disasters.
• Follows fire prevention policies and demonstrates awareness of responsibility during fires.
• Follows established infection control protocols.

Minimum Qualifications
1. A four-year High School Diploma or its educational equivalent and one year of
satisfactory clerical experience.

Skills Requirement:
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per
minute.

Department Preferences
• Types a minimum of 100 keystrokes or 20 words per minute.
• EPIC data entry.
• PTAR, Zoll, M.A.S.
• Minimum math calculations.
• Ability to prepare death certification via Electronic Vital Events Registration System (eVITAL).
• Ability to communicate with Senior Leadership of the Hospital in addition to the Medical Examiner, Physicians, Nursing, and Hospital Support Staff as needed.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs