Clerical Associate - Level III-Inpatient

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

4:00 P.M - 12:00 A.M

Job Description

Purpose:

Under the direction of the Director of Service recruits nursing personnel to ensure adequate staffing on the in-patient units.

Specific Duties and Responsibilities:

The Clerical Associate 3 (Nursing Office) is charged with and responsible for:
• Recruits Nurses, Per Diem Nurses, and Nurse's Aides to ensure adequate staffing for a period of time specified by the Staffing Director.
• Provides telephone coverage for the office, writes sick calls in the book and crosses people off the staffing sheets.
• Maintains daily staffing for the Nursing in-patient units (excludes BH units)
• Inputs daily staffing changes in the Clairvia staffing system.
• Provides coverage for the main Nursing Office as designated on weekends and holidays. When covering the main Nursing Office, is responsible for assuring and verifying staffing on the nursing units. Recruits nurses and nurse's aides for the on call Administrator on Duty when necessary.

Minimum Qualifications
1. A high school diploma or its educational equivalent; and
2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

Department Preferences
• Competence in Epic Cadence/Prelude functions
• Exceptional customer service skills required.
• Good organizational and time management skills required.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs