Title: Program Support Technician DSP02651, DSP03654, DSP03656

State Role Title: Administrative & Office Specialist III

Hiring Range: Salary is Negotiable and Commensurate with Experience.

Pay Band: 3

Agency: Department of State Police

Location:North Chesterfield, Midlo.Tpke

Agency Website:vsp.virginia.gov

Recruitment Type: General Public - G

Job Duties

We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP!

VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team.

In addition to a rewarding work experience, we offer excellent health and life insurance benefits, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, and a state retirement plan with options for tax-deferred retirement savings including employer matching.

VSP supports its personnel through a comprehensive, holistic Wellness Program. From our Therapy Dog, Piper, to full-time peer support, our wellness team teaches and coaches "cognitive fitness" for all employees every step of the way. Our Wellness Program fosters a welcoming, peer-oriented, inclusive environment with the resources to support our employees throughout their entire VSP career. We are committed to providing the best so you can be at your best!

Contact Human Resources for additional information.

•Processes Virginia and/or Federal Bureau of Investigation (FBI) responses received electronically through the Consolidated Applicant Tracking System (CATS).
•Conducts inquiries based on Federal FBI responses which indicates a record exists and forwards the Computerized Criminal History (CCH) printouts to the requesting agency or to the Dissemination Desk when screening for Barrier Crimes is mandated.
•Processes electronic and hard copy notifications to agencies when identified possible criminal history records have been eliminated through fingerprint comparison.
•Opens/reviews incoming mail for completeness, and accuracy pursuant to established procedures.
•Sorts and distributes mail in accordance with policy and procedure.
•Returns any forms with missing or inaccurate information in accordance with policy and procedure.
•Responds to telephone and electronic inquiries from the public, Non-Criminal Justice Interface (NCJI) users, criminal and noncriminal justice agencies, attorneys and employers, on obtaining criminal history records by providing the current regulations and statues on obtained criminal history records.
•Works on special tasks/projects assigned by the supervisor and/or manager.

Minimum Qualifications

•Working knowledge of general office practices and procedures.
•Skill in using a personal computer and Microsoft Office applications, and keyboarding.
•Demonstrated ability to exercise independent judgement and apply prescribed policies, procedures; to follow written and verbal instructions, and pay close attention to details; to research and analyze information and make logical decisions based on policies, procedures, and laws associated with criminal history checks; to work independently and as part of a team; and to communicate effectively orally and in writing in English.
•Graduation from high school or equivalent.
•Supervisory experience required.
•Must be eligible to become Virginia Criminal Information Network (VCIN) certified, which requires either United States (U.S.) citizenship or having been a lawful permanent resident of the U.S. and eligible for naturalization.

Additional Considerations

•Some experience working in a criminal justice environment dealing with confidential information preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

A BACKGROUND INVESTIGATION SHALL BE REQUIRED OF EACH SELECTED APPLICANT

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.

Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P. M. on July 11, 2024. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.

PageUp provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Employment Unit of the Human Resources Division at civilianemployment@vsp.virginia.gov.

The Department of State Police is an Equal Opportunity Employer. Our policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity or expression, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, parental status, political affiliation, or any other categories protected by applicable federal, state, or local laws.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

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