Position Information

TxDOT's Information Technology Division is looking for a Business Relationship Manager (BRM) III or IV in Austin, TX. In this role, you will bridge the gap between technology and business needs, ensuring seamless communication, collaboration, and alignment of IT initiatives with organizational goals. If you want an exciting career in Information Technology with a strong focus on customer relationships, let's talk!

This job is for one Business Relationship Manager III or IV and the selection will be dependent on business needs and qualifications.

The Texas Department of Transportation reserves the sole right to determine the level of position based on the applicant's work experience, education, skill level, and all other appropriate factors, and based on business needs.

Benefits and Perks

At TxDOT, we value employee work-life balance. In keeping with our commitment to this value, our employees benefit from a wide array of programs and activities that include:

• Low Turnover
• Retirement Pension
• Alternative Work Schedules
• Paid Leave/Holidays
• Health Premiums paid at 100% for full-time employees
• On the Job Training
• Tuition Assistance Program
• Comprehensive Wellness Program/Wellness Leave Incentives
• Career Development Programs/Opportunities for advancement

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Position Description

Business Relationship Manager III or IV

The BRM serves as the primary point of focus between business units and technical professionals for the Information Technology Division's (ITD) applications, security, privacy, vendor management, network, and operations sections. Coordinates information services and projects that add business value and minimize business disruption. Reports to the Section Director or Branch Manager. Work involves assisting with the development of technical strategies and coordination of information technology activities while coordinating the planning, budgeting, initiation, and oversight of projects. Work requires contact with all levels of agency management, governmental officials, and private entities. Employees at this level may establish their own work plan and priorities to meet set objectives.

Essential Duties:

Business Relationship Manager III

B24 75,000 - 90,000

• Acts as the primary point of focus between the districts and division and ITD for strategy, delivery, and operations.
• Aids divisions and districts in defining business requirements.
• Assists in the design and implementation of strategic solutions.
• Develops product roadmaps and product backlogs.
• Makes recommendations for ITD processes associated with software technology planning, development and implementation.
• May be accountable for development, coordination of or providing advice on metrics, processes, audits and root cause analyses.
• Develops criteria for evaluating programs, proposals and other pertinent information related to project assignments.
• Oversees the troubleshooting and analysis of technical problems associated with local applications.
• Performs other job responsibilities as assigned.

Business Relationship Manager IV

B26 85,000 - 110,000

All of the above and:

• May serve as Lead Worker.

Minimum Qualifications:

Education: Bachelor's Degree in a related discipline. Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications

Experience:

Business Relationship Manager III, IV - 5 years business systems, analysis and design, project or contract management or info technology management. (Experience can be satisfied by full-time or prorated part-time equivalent). Related graduate-level education may be substituted for experience on a year-per-year basis.

Licenses and Certifications:

• Valid driver's license. This position requires driving a state vehicle.

Preferred Qualifications:

• Business Relationship Management Professional

Competencies:

• Communicate effectively
• Methods and equipment used in information systems support and maintenance
• Developing IT strategies based on business goals and objectives
• Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and goals
• Monitoring and evaluating progress on work assignments, customer commitments, processes etc., to ensure timely and successful completion of assigned task
• Analyzing issues, facts and available information to develop logical solutions; researching inconsistencies of facts or data; drawing correct inferences from information and making recommendations that support business decisions
• Maintaining effective working relationships with others
• Leading, assigning, reviewing and monitoring the work of others
• Communicating technical information effectively and negotiating requests to align with the goals of TxDOT
• Analytical and critical thinking
• Collaborating and cooperating with others to build effective working relationships with internal and external members to accomplish organizational goals

Conditions of Employment:

Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)