Desktop Support Analyst

We are seeking a skilled Desktop Support Analyst to join our team. The ideal candidate will have experience in providing desktop support and ensuring a high level of customer satisfaction with systems and applications, preferably in the Mortgage industry. As a Desktop Support Analyst, you will be responsible for supporting end user devices including PC's, Macs, Printer/Scanners, mobile devices, and more. You will set up, troubleshoot, and maintain conference room technology support throughout the site. You will be responsible for deploying various software and related licenses as well as hardware and new PC/Mac deployments. This will be a fully onsite role.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 2+ Years of Experience within Desktop Support, Desktop Support Engineering, Desktop Support Analysis
- Experience with Windows 10 is required
- Experience with PC/Mac software installation, troubleshooting, and maintenance
- Expertise troubleshooting PCs, Mac, Printer/Scanners, Mobile Devices, and more.
- Experience with LAN/WAN/WLAN technologies and support.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.