Social & Community Services Coordinator - Advanced/Temporary Assistance for Needy Families (TANF) Coordinator (HCA/ISD #34586)

$26.33 - $42.12 Hourly

$54,760 - $87,616 Annually

This position is a Pay Band 70

Posting Details

This posting will be used to conduct an ongoing recruitment and will remain open until all positions have been filled.

This posting may be used to fill multiple vacancies.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees¿ continuous growth and wellness.

Why does the job exist?

The Social & Community Services Coordinator - Advanced/Temporary Assistance for Needy Families, (TANF) Coordinator is responsible for:

• Coordinating all aspects of the New Mexico Works (NMW) Program and Education Works Program (EWP);
• Maintaining the integrity of all programs that the Income Support Division(ISD) administers while providing the best customer service;
• Ensuring that field staff receive the necessary support, so they can administer each program accurately and efficiently;
• Ensuring that activities are performed by adhering to established governmental laws.

How does it get done?

The Social & Community Services Coordinator - Advanced/Temporary Assistance for Needy Families, (TANF) Coordinator will:

• Coordinate with ISD management on program vision and direction;
• Develop innovative methods to improve participation rates and other program shortfalls;
• Monitor and evaluate state and federal legislative decisions and ensure timely compliance;
• Research state and federal program laws and requirements;
• Write and publish required policy changes and updates following the designated New Mexico Administrative Code procedures;
• Be proactive in meeting training needs to address under-performance to ensure error prevention;
• Authorize monitor and report on Hardship Waiver requests.

Who are the customers?

• Health Care Authority (HCA) internal staff, customers, federal partners, and external partners.

Ideal Candidate

The ideal candidate has experience:

• In policy research and the ability to provide compliance and implement ideas;
• Problem-solving and making recommendations based on policy, and research and date;
• Effectively managing a workload through the efficient utilization of available resources;
• Demonstrating excellent communication and organizational skills;
• Multi-tasking and effectively managing several projects whilst meeting deadlines;
• Working with public assistance programs;
• In fiscal management.


Minimum Qualification

Bachelor's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology and/or Family Studies/Services and four (4) years of any combination of experience including working with communities, working on health or social service related matters, social work/case management experience, behavioral health and/or health care. Substitutions apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience Education Experience 1 High School Diploma or Equivalent AND 8 years of experience OR High School Diploma or Equivalent AND 8 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 6 years of experience Associate's degree or higher in any field AND 8 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification AND 4 years of experience 4 Master's degree in the field(s) specified in the minimum qualification AND 2 years of experience 5 PhD degree in the field(s) specified in the minimum qualification AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid driver's license.
Employment is subject to a pre-employment criminal background investigation and is conditional pending results.

Working Conditions

Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Must have own mode of transportation. Incumbent may be required to furnish a personal vehicle for carrying out assignments.

Supplemental Information

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Agency Contact Information: Angela Simmons, Angela.Simmons@hca.nm.gov

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.