Social & Community Services Coordinator-Advanced (HCA/CSSD #70277)

$26.33 - $42.12 Hourly

$54,760 - $87,616 Annually

This position is a Pay Band 70

Posting Details

This posting may be used to fill multiple vacancies.

This posting will be used to conduct an ongoing recruitment and will remain open until all positions have been filled.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees¿ continuous growth and wellness.

Why does the job exist?

The Social & Community Services Coordinator will:

• Ensure the Health Care Authority (HCA) Child Support Services Division (CSSD) complies with requirements set forth federal and state child support laws;
• Organize and issue child support policy;
• Manage the Child Support State Plan;
• Oversee federal, state, and internal statutes, regulations, and policies;
• Promulgate New Mexico state rule changes;
• Implement and participate in statutory changes.

How does it get done?

The Social & Community Services Coordinator is responsible for:

• Managing, identifying, and evaluating new laws and/or regulations and issues that directly affect child support enforcement and determine steps needed to initiate changes in the program or corrections that may be required to the Child Support State Plan;
• Developing, implementing, and clarifying child support policies for new and current programs by collaborating with staff and managers throughout the division and agency;
• Functioning as a technical consultant by providing direction for the appropriate evaluation. Processing, and implementation of federal, state and internal statutes, regulations, and policies;
• Assisting with statutory changes and legislative analysis;
• Addressing and resolving complex policy issues through knowledge of the Child Support Enforcement System (CSES) and the IV-D state plan's policies and procedures.

Who are the customers?

• Internal Customers include field staff, Attorneys, and Management.

Ideal Candidate

The Ideal Candidate has:

• Understanding of the CSSD Case Management Services;
• Experience ensuring compliance with state and federal regulations;
• Knowledge of Child Support Enforcement System;
• Understanding of Child Support Services policies and procedures;
• Strong writing skills.

Minimum Qualification

Bachelor's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology and/or Family Studies/Services and four (4) years of any combination of experience including working with communities, working on health or social service related matters, social work/case management experience, behavioral health and/or health care. Substitutions apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience Education Experience 1 High School Diploma or Equivalent AND 8 years of experience OR High School Diploma or Equivalent AND 8 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 6 years of experience Associate's degree or higher in any field AND 8 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification AND 4 years of experience 4 Master's degree in the field(s) specified in the minimum qualification AND 2 years of experience 5 PhD degree in the field(s) specified in the minimum qualification AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid Driver's License.
Employment is subject to a pre-employment criminal history background investigation and is conditional pending results.

Working Conditions

Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Must have own mode of transportation. Incumbent may be required to furnish a personal vehicle for carrying out assignments.

Supplemental Information

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Agency Contact Information: Angela Simmons, Angela.Simmons@hca.nm.gov

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.