Kings County Hospital Center has a rich legacy for its pioneering role in medicine. Today, with over 625 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, Kings County Hospital Center continues to be a leading healthcare facility whose mission is to provide care to everyone regardless of their ability to pay. The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

8:00 A.M - 4:00 P.M

Summaries of Essential Duties and Responsibilities:
The Program Coordinator plays a crucial role in managing the day-to-day operations of the Radiology residency and ESIR programs. It requires in-depth experience with ACGME policies, New Innovations residency administration software, and proficiency with Zoom, Teams, Thalamus, ERAS, and NRMP residency interviewing and matching platforms. This position requires at least 5 years of experience with ACGME policies and procedures, 3 years with New Innovations residency administration software, and 1 - 2 years with Thalamus, ERAS, and NRMP residency interviewing and matching software platforms. Additionally, the Program Coordinator should possess extensive knowledge of Microsoft Office, particularly Word and Excel, for data organization and management and have experience managing residents with H-1B and Jl visas.

General Program Responsibilities:
The Program Coordinator will continually assess and direct a wide range of programmatic issues including long-range planning, recruiting trainees, developing projects, analyzing administrative workflow, maintaining databases, communicating with faculty and trainees regarding a range of issues, and managing internal and external program relations.

1. Operational Management:

• Administer the daily operations of Radiology residency and ESIR programs.
• Administer the program's New Innovations Residency Management System in compliance with GME and ACGME policies and procedures.
• Manage confidential materials, issues, and communications.
• Maintain resident data using Microsoft Excel to organize and manage resident data.
• Maintain educational files for all current trainees and graduates in compliance with Institutional and GME records retention policies.
• Maintain up-to-date information in various GME and program-specific systems (i.e., Specialty Boards, FREIDA, ACGME ADS, professional organizations, GME Track, etc.).
• Ensure residents submit case/procedure log data in appropriate systems as required by the ACGME Residency Review Committee (ADS, New Innovations, other).
• Act as a liaison between the Program Director and internal/external offices, including GME, Affiliation and Elective Rotation sites, and other relevant training institutions.

2. Communication and Stakeholder Engagement:

• Regularly communicate with GME stakeholders, participating sites, faculty, and relevant organizations.
• Advise residents on ACGME and GME policies, onboarding processes, and daily responsibilities.
• Collaborate with the GME Office and ACGME as needed.

3. Residency Application and Matching:

• Administer ERAS, NRMP, and Thalamus residency matching and interview management platforms.
• Screen residency applications, coordinate interviews, and manage the annual Match season.

4. Documentation and Accreditation:

• Maintain educational files, historical program records, and essential documents for program accreditation.
• Coordinate accreditation site visits, prepare documentation, and participate in site visits.
• Prepare Program Letters of Agreement with participating institutions.
• Assist the Program Director in maintaining the program's ACGME Program Summary/Program Application and other required documentation. Maintain historical program records, such as alum list, prior site visits, etc.
• Manage and coordinate accreditation site visits, including preparation of all required documentation. Along with the Program Director, help prepare the program, faculty, and residents for
• a site visit; arrange meeting rooms; ensure required documents are available to the site visitors as requested; and serve as a critical participant in the site visit.
• Assist the program director in the timely completion of semi-annual Milestone evaluations of residents. Ensure timely completion of summative evaluations by the Program Director for graduating residents.

5. Evaluation and Reporting:

• Administer program evaluations, including resident and faculty performance, rotations, and program effectiveness
• Coordinate Milestone evaluations, semi-annual reviews, and summative evaluations for residents.
• Ensure compliance with external and internal reporting requirements, e.g., ACGME and GME office.

6. Residency Recruitment Information Management:

• Administer ERAS, NRMP, and Thalamus residency matching and interview management platforms.
• Screen applications for residency interviews with the program director and associate program director.
• Orchestrate annual resident interview and Match season: October - March. Coordinate application review processes, schedule interviews, and manage interview day activities.
• Submit Match results to GME/House-Staff Offices.

7. Administrative Support:

• Schedule meetings, record minutes, and assist with annual program evaluations.
• Manage visa-related documentation, conference attendance, and internal rotations requests.
• Handle requests related to graduating residents, including diploma requests and exit processes.
• Plan and organize monthly resident luncheons.
• Schedule residents' exams and room accommodations.
• Assist the Program Director with the Annual Program Evaluation process.
• Maintain residents' conference attendance in New Innovations.
• Schedule medical students'/residents' internal rotations requests.

8. Professional Development:

• Submit residents' information for membership to relevant organizations.
• Prepare graduating residents' diploma requests with the GME Office.
• Assist with graduating residents' final exit with the department, GME at UHB & KCH.
• Assist with the advancement of the continuing/promoted residents.
• Attend annual ACGME and AUR coordinators' meetings.
• Attend the annual Downstate Residency Program Coordinators Forum Retreat.
• Maintain TAGME certification

9. Financial and Payroll Responsibilities:

• Submit annual residents' pay source assignments.
• Manage residents' travel requests, approvals, and reimbursements according to pay source.
• Submit residents' information for enrollment with the ABR, membership to RSNA, NYRS, etc. Maintain residents' attendance for conference, ABR, ACGME, and leave purposes

Minimum Qualifications

1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or,
2. A satisfactory combination of education, training and experience.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs