Elmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation Medicine, Renal and Mental Health Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

8:00 A.M - 4:00 P.M

Job Description

This class of positions encompasses supervisory or administrative work of varying degrees of difficulty and with varying degrees of latitude for independent initiative and judgment as follows:
1. For activities of professional and non-professional staff in delivering a health therapy program and support services including physical, occupational, inhalation specialties, radiological, laboratory, emergency, ambulatory care services, medical utilization review and quality assurance.
2. Coordinates rehabilitation services, as indicated so as to integrate these programs with other health care setting programs to maximize patient treatment and recovery. Coordinates, supervises and monitors medical utilization review and/or quality assurance programs for health care settings.
3. For planning, controlling, coordinating administrative and office operations and interpreting compliance with predetermined standards for quality care in a variety of organizational settings and modalities in the delivery of business, office and management support systems. Integrates, coordinates these programs, operations, functions and services with other health care settings and Central Office departments to optimal levels of performance in the administration and supervision of such functional activities

Assignment Level B

Under direction and with wide latitude for the exercise of independent initiative and judgment, directs and/or coordinates the administration aspects of the department and performs some of the duties described in Level A, above.

Duties & Responsibilities
1. Consults with medical and professional staff of other departments and staff from associated health care fields to plan and coordinate joint patient and management objectives. Acts as a liaison between the Department of Medical Services and other administrative divisions.
2. Provides administrative supervision for a program of comprehensive health service of professional and non-professional staff involving therapists, counselors and related health personnel.
3. Plans, develops, and may conduct training programs to maintain proficiency of staff and use of new equipment and methods.
4. Allocates staff on basis of workload, space, and available equipment.
5. Participates in budgetary planning, reviews operating costs, performs cost studies and prepares department budgets.
6. May supervise studies related to the service/program and analyzes modifications and development of systems and procedures to improve departmental operations. Makes recommendations and implements.
7. Coordinates research projects and conducts special studies to evaluate various rehabilitative programs in the department and within the overall objective of the department.
8. Directs the processing of medically prescribed orders for requisitioning of equipment, prosthetic appliances, and medical supplies for patients.
9. As required, consults with medical, nursing and other staff involved in treatment to clarify ambiguities and secure documentation of the records and to secure necessary and timely certification and verification
10. May analyze patient records with attending staff to determine whether they document that the length of stay and medical services rendered are consistent with reimbursement formulas, completing necessary forms.
11. Ensures that compliance manuals are current and that policies and procedures are followed.
12. May represent the Department Administrator in external contacts with community groups, organizations, and agencies.
13. Supervises the office administration and office record keeping activities of the department.
14. Is responsible for employee supervision, performance and employee development of assigned personnel in areas of responsibility and accountability.
15. Supervises the preparation and publication of operational manuals and procedures.

Minimum Qualifications
1. A Master's degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling; and
2. Two (2) years of full-time experience in medically-oriented health care and medical support systems environment, one (1) year of which included experience in an administrative or supervisory capacity in such occupations as physical, occupational, inhalation, speech and audiology therapy or as Medical/Laboratory Technologist, Microbiologist (various specialties), Chemist (biochemist), Radiation and X-Ray Technician; or two (2) years of responsible level experience in business management systems or general administration including one (1) year in a supervisory or administrative capacity; or
3. A Baccalaureate degree from an accredited college or university in disciplines listed in "1" above; and
4. Three (3) years of full-time experience, as described in "2" above, including two (2) years of experience in an administrative or supervisory capacity in occupations, as listed in "2" above; or
5. A satisfactory equivalent combination of education, training and/or experience.

Note: Certification or licensure may be required.

If you wish to apply for this position, please apply online at employment.nychhc.org.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs