Office & Admin Specialist

Job Details

Working Title: Office & Admin Specialist
Job Class: Office and Administrative Specialist
Agency: Behavioral Health & Therapy Bd

• Job ID: 80491
• Location: St. Paul
• Telework Eligible: No
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/25/2024
• Closing Date: 10/01/2024
• Hiring Agency/Seniority Unit: Behavioral Health & Therapy Bd / Bhv Hlth & Thrpy Bd - AFSCME
• Division/Unit: Behavioral Health & Therapy Bd
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $20.02 - $25.03 / hourly; $41,801 - $52,262 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 206 - Clerical/AFSCME
• Work Area: Behavioral Health & Therapy Board
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

This position exists to perform the duties of administrative assistant for the Minnesota Board of Behavioral Health and Therapy (BBHT); to provide clerical and administrative support to the staff of the BBHT; to assist visitors with their questions by either answering general questions or directing the visitor to the appropriate staff or website; to route phone calls to appropriate staff, and/or take messages; to open and route incoming mail; to enter data into the licensing database; to prepare daily deposits (back-up), to assist in processing license applications and renewals, to assist BBHT staff with duties related to other regulatory requirements, including continuing education and complaint resolution; and to supply other general and routine office support as requested by the Executive Director.

Qualifications

Minimum Qualifications

• Keyboarding/typing skill, using Microsoft Word or equivalent software, sufficient to produce documents such as emails, memos, form letters and other correspondence in an efficient and timely manner.
• Ability to use math to calculate and verify totals on reports, requisitions or bills, generate cash receipts, verify totals and prepare a daily deposit.
• Customer service skills sufficient to: (1) perform the duties with politeness, respect, and interest in positive problem solving; (2) provide prompt and accurate information to customers in person, on the phone, and through email and other written or electronic correspondence; and (3) respond effectively to clients, coworkers, and customers who have questions about agency operations and procedures (in person, in writing, on the phone, and through presentations and other electronic correspondence).
• Skills in database management sufficient to enter and retrieve data and perform searches to find relevant information and generate a variety of up-to-date reports.
• Knowledge of communication sufficient to: (1) read, explain, and interpret a variety of materials; (2) follow detailed instructions and explain complex processes to customers; and (3) write, prepare, and edit materials, using correct spelling, punctuation, grammar, and sentence construction.

Preferred Qualifications

• Knowledge of licensure application process and forms sufficient to provide a general explanation to applicant inquiries regarding the licensure and regulatory processes.
• Demonstrated ability to organize and prioritize tasks.
• Ability to patiently listen to customersto the extent that the customersfeeltheir concern has been taken seriously.
• Knowledge of the Data Practices Act sufficient to understand what information may or may not be given to members of the public.
• Experience operating standard office equipment such as a copier, scanner, fax, computer, and printer.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.This position requires successful completion of pre-employment reference checks.

Application Details

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .

Contact

If you have questions about this position, contact Samantha Strehlo at samantha.strehlo@state.mn.us . If you have questions about the hiring process, contact Nella Austin at nella.austin@state.mn.us or 651-201-8005 .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Nella Austin at nella.austin@state.mn.us .

About Behavioral Health & Therapy Bd

The Board of Behavioral Health and Therapy exists to regulate the practices of alcohol and drug counseling and professional counseling in the State of Minnesota. Regulation of these professions is necessary to protect the health, safety and welfare of the public when they receive mental health and chemical health counseling services. The Board carries out its mission through effective licensure and enforcement of statutes and rules that ensure a standard of competent and ethical practice.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.