Business Operations Specialist Advanced (HCA/MAD #9231)

$19.82 - $31.71 Hourly

$41,218 - $65,949 Annually

This position is a Pay Band 60

Posting Details

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

This job posting may be used to fill multiple vacancies.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees¿ continuous growth and wellness.

Why does the job exist?

The Business Operations Specialist Advanced will:

• Perform standardized office work procedures focusing on public agency policies and procedures, state and federal laws, rules and regulations and administrative duties.

How does it get done?

The Business Operations Specialist Advanced is responsible for:

• Providing office management functions that involve a high level of complexity and problem solving for the Medicaid program;
• Working with agency management, state and federal officials, other organizations, constituents and will assist Medicaid providers and clients as needed;
• Assisting with SHARE financial for fiscal functions;
• Providing direct contact with facilities to resolve building issues, ordering supplies, tracking inventory and assets, and assisting with various Director's Office (DO) projects, as needed;
• Other duties including Constituent Concerns and MAD Info Box Escalation and Tracking, Building Issues Tracking and escalation, conference room scheduling, and processing mail and faxes.

Who are the customers?

Medical Assistance Division (MAD) staff, managers, Medicaid recipients and vendors.

Ideal Candidate

The Ideal Candidate has:

• Experience providing administrative support for a large group of individuals;
• Experience adhering to strict deadlines;
• Experience providing exceptional customer service;
• Experience preparing purchase documents and paying invoices.

Minimum Qualification

Associates Degree in Business Administration, Public Administration or Accounting and two (2) years of directly related job experience in the areas of office administration, budgeting, purchasing, finance, accounting, auditing, cash management and/or contract management. Substitutions Apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience Education Experience 1 High School Diploma or Equivalent AND 4 years of experience OR High School Diploma or Equivalent AND 4 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 2 years of experience Associate's degree or higher in any field AND 4 years of experience 3 Bachelor's degree or higher in the field(s) specified in the minimum qualification AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain valid driver's license.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.

Supplemental Information

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Agency Contact Information: Jolene Jaffa (505) 690-9920. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.