IT Management Analyst - Operational (HCA/ITD #9098)

$19.82 - $31.71 Hourly

$41,218 - $65,949 Annually

This position is a Pay Band 60

Posting Details

This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

This job posting may be used to fill multiple vacancies.

The New Mexico Health Care Authority (HCA) is a state agency that provides comprehensive, accessible, and high-quality health care services to New Mexico residents. The agency is responsible for managing key services such as Medicaid, SNAP, TANF, and LIHEAP, ensuring uninterrupted support and care for New Mexicans.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The Information Technology Division (ITD) provides timely and cost-effective information technology services to the HCA, its programs, divisions, and offices. This support enables the department to fulfill the mission of the HCA in an efficient and responsive manner, and ensures the HCA gains full benefit from its current and future investments in technology.
The IT Management Analys t- Operational will:

• Act as the HR Liaison for the ITD;
• Work within the Administrative and Operations Bureau for the ITD and will help with the recruitment of staff along with other administrative duties.

How does it get done?

The IT Management Analyst - Operational is responsible for:

• Processing all recruitments, new hires and maintaining employee logs;
• Placing supply orders for the Division, tracking the Division's fleet leases and the Sharp copier machine lease, as well as any reporting that needs to be done in regard to the Division's leased property;
• Maintaining the vehicle check out and return log for the Division's state vehicles, reporting mileage and maintenance required/done to the vehicles and;
• Order office supplies (as needed), and assist the CIO with administrative assignments when required.

Who are the customers?

• HCA and ITD staff and clients.

Ideal Candidate

The ideal candidate has:

• Strong communication skills, experience in human resources, Microsoft Office (Excel, Word, PowerPoint and Outlook).

Minimum Qualification

Associates degree and two (2) years of experience in the procedures of business and management principles involved in strategic planning. Substitutions Apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience 1 High School Diploma or Equivalent AND 4 years of experience 2 Associate's degree AND 2 years of experience 3 Bachelor's degree or higher AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid Driver's License.

Must obtain a Defensive Driving Certificate.

Employment is subject to a pre-employment criminal history background investigation and is conditional pending results.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT), extensive personal computer and phone usage.

This position may require travel, and may occasionally work extra hours, on weekends and holidays

Supplemental Information

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Agency Contact Information: Alex Rodriguez (505) 538-5184. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.