TCEQ - Public Information Request (PIR) Specialist

Job Description

Are you an experienced Public Information Request (PIR) Specialist, ready for a unique opportunity to grow with an environmental state agency?

Join TCEQ's strategic and efficient Information Resources Division! We bring passion and drive to carry out our mission of protecting our state's public health and natural resources.

TELEWORK

This position offers a work life balance with an opportunity for a hybrid work schedule with a minimum 2-day work in office.

YOUR FUTURE TEAM

As part of TCEQ Administrative Services, you would help support the logistical and operational structure for TCEQ statewide the business foundation for the whole agency. See details about what we do.

This position is a member of our Information Resources Division.

KEY QUALIFICATIONS

• Experience with Public Information Requests and laws.
• Experience in preparing, proofreading, and editing correspondence.
• Experience providing customer service.
• Experience using Microsoft Office Suite (specifically Outlook, Excel, and Word).

HERE'S WHAT YOU'LL BE DOING...

• Provide customer support for the agency's Public Information Request (PIR) processes and procedures, to include interpreting written requests, providing technical assistance, and consulting with customers in the use and support of related information systems for the TCEQ.
• Support and collaborate in the analysis and documentation of the PIR and Data Requests for the agency in compliance with the Public Information Act (PIA) and agency standards. Serve as the primary program area liaison to agency staff, outside entities and the public to explain and provide technical assistance on PIR and PIA requirements. Identify gaps in processes and procedures, recommend improvements to PIA Attorney and Public Information Officer (PIO) and aid in that decision, and implement new processes to program areas.
• Monitor and review compliance of PIR program policies and procedures, statutes, and rules, as needed, with PIA Attorney guidance. Lead the collection, organization, analysis, and/or preparation of materials in response to requests for public information and reports information to the Office of the Attorney General and agency management.
• Coordinate and track the entry of information into the agency supported software (PIRCS) and filing systems. Participate in development and implementation of changes to PIRCS.

Qualifications:

EDUCATION & EXPERIENCE

High school diploma or equivalent, plus four years of full-time record management work or customer service experience, which involves receiving and responding to inquiries related to records/file information.

*Fifteen semester hours of accredited college coursework may be substituted for each six months of the required experience.

Transcripts/ College Hours or Course Work: See instructions on how to attach documents. A copy of your official college transcript or evaluation of foreign credentials in CAPPS is required if needed to meet the qualifications listed above.

Do you think you are good fit for our team?

We would love to talk to you!

BENEFITS:

• Optional 401(k) and 457 plans.
• Insurance: Health, Vision, Dental, and optional FSA.
• Paid day(s) off from work on national holidays and holidays that the state observes.
• Professional development opportunities.
• Longevity pay based on your number of years working for the state.
• Wellness Program and Activities.
• Onsite Nurse Practitioner.

CONDITION OF EMPLOYMENT

TCEQ will conduct a criminal history records search, driving history (if required for the job) on candidates offered employment.

In compliance with ADA, if you need any special accommodations during the employment process, please contact HRSS for assistance at (512) 239-0102.

MILITARY OCCUPATIONAL SPECIALTY (MOS) CODES

Military Occupational Specialty (MOS) codes can be found at: https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/. Please click the hyperlink under 'Occupational Category' for the respective Class Title.

Texas Commission on Environmental Quality is an Equal Opportunity Employer.