Mobile Crisis Team Program Coordinator (HCA/BHSD #10107049)

$26.33 - $42.12 Hourly

$54,760 - $87,616 Annually

This position is a Pay Band 70

Posting Details

This posting will be used to conduct an ongoing recruitment and will remain open until all positions have been filled. Applicant lists may be screened more than once.

This job posting may be used to fill multiple vacancies.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees¿ continuous growth and wellness.

Why does the job exist?

The Crisis Team Program Coordinator is responsible for:

• Coordinating program initiatives and establishing protocols for their implementation;
• Fostering positive relationships and collaboration with program partners;
• Providing comprehensive support to specialized behavioral health service providers in various aspects;
• Working closely with staff managers to ensure that the crisis response system providers receive the necessary support to carry out their responsibilities effectively;
• Providing ongoing technical assistance to crisis response providers;
• Handling multiple simultaneous priorities and monitoring workflow in a decisive, organized and professional manner.

How does it get done?

The Crisis Team Program Coordinator is responsible for:

• Ensuring programs are executed efficiently and in accordance with established guidelines;
• Leading crisis response learning community meetings;
• Overseeing project budgets, contracts, operations and staff;
• Representing NMBHSD at the NM Behavioral Health Collaborative and travel between project sites as needed.

Who are the customers?

• Human Services Department (HSD);
• Behavioral Health Services Division (BHSD);
• The Behavioral Health communities;
• Citizens of New Mexico.

Ideal Candidate

The Ideal Candidate possess the following:

• Project management, to include building agendas, task lists and spreadsheets;
• Organized and strong focus on customer service and providing technical assistance;
• Behavioral health knowledge and experience.

Minimum Qualification

Bachelor's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology and/or Family Studies/Services and four (4) years of any combination of experience including working with communities, working on health or social service related matters, social work/case management experience, behavioral health and/or health care. Substitutions apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience Education Experience 1 High School Diploma or Equivalent AND 8 years of experience OR High School Diploma or Equivalent AND 8 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 6 years of experience Associate's degree or higher in any field AND 8 years of experience 3 Bachelor's degree in the field(s) specified in the minimum qualification AND 4 years of experience 4 Master's degree in the field(s) specified in the minimum qualification AND 2 years of experience 5 PhD degree in the field(s) specified in the minimum qualification AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid Driver's License.

Working Conditions

Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Must have own mode of transportation. Incumbent may be required to furnish a personal vehicle for carrying out assignments.

Supplemental Information

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Agency Contact Information: Angela Simmons. Angela.Simmons@hca.nm.gov

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.